Community Insider Magazine recently sat down with Steve Brink, principal
of JW Cleaning Restoration and Building Maintenance.
Steve Brink: People ask me all the time what does JW stand for? It stands for John Wallace, and he has been described as a wonderful husband, father, boss, mentor and humanitarian. Mr. Wallace started JW Floor Covering in 1981 back then it was a one-man operation out of the back of his truck.
CI: What has changed since then?
SB: So much! He has since added Re:Source Floors, JW Cleaning Restoration and JW Building maintenance to his family of companies all under the umbrella of JW Flooring, Inc. Ca Lic. #657251 and employ over 400 people! The JW family is locally owned and has received many accolades over time like BBB Torch award winner 3 different times for marketplace excellence.
CI: Who do you service and what specialties do you work with?
SB: Our business is geared toward the residential, commercial and the property management Industry. We are proud to support the local organizations such as the (CAI) Community Association Institute, (PHCC) Plumbing Heating Contractors Cooling association, NARI national association remodelers industry, ( IICRC) Institute Inspection Cleaning Restoration Certification and several other key associations for a list see our affiliation and certification page.
CI: Is there a segment of the market that you specialize in more than the others?
Yes, we specialize in the HOA industry and support the local chapter of the CAI where we have been honored by being the Titanium sponsor for the past two years and recently honored by being 2016 – 2017 Business Partner of the year. We feel very blessed to work in this industry with so many great managers and board members.
CI: What makes you qualified in the HOA and the overall Home Improvement industry
Over the past 15 plus years I have served the community in which i live in with multiple position and for the past two terms have been President and so i am very aware of CC&R’s, bylaws, governing documents who pays for what etc.
I have been in the Home Improvement Industry for over 35 years and I take my profession, education and customer service seriously. I am a Certified Master in Water, Fire, Odor, Smoke and Textile Cleaning, Applied Microbial Remediation Specialist, Advanced Drying Specialist, Certified Pack-out Specialist, OSHA Certified, Health and Safety Certified, RRP certified, Certified Asbestos Supervisor and Building Inspector, Certified Residential and Commercial Air duct and Dry Vent Cleaning, Bio Trauma and Crime Scene Specialist, Master Certified by the Institute of Inspection Cleaning and Restoration Certification and more.
CI: What else would you like our readers to know?
SB: If you have a restoration need please call us as I rankin the top 10% in North America with the IICRC and our certified trained technicians are getting the best possible training. Plus I will oversee your job. We give industry discounts and will help homeowners with there deductible and insurance needs. Our Building maintenance division has over 100 years collectively and I remember when i was nine years old working on a remodel project with my dad.
The JW difference:
Our approach to your needs is what sets us apart as a leading company. We believe a successful project needs three key factors:
As we mentioned before, our client relationships are built on a tradition of trust. When you trust us with your project needs we’ll care for your project / home as if it was oue won.
From initial complementary consultation through your project completion, your comfort, happiness, and satisfaction is our focus. We guarantee you’ll be happy with the finished product. Our team will make the process as enjoyable and stress free as possible.
We believe that great communication is at the heart of any successful project. We have established processes to ensure that you understand and approve of every step in the process. We will develop clear timelines and provide frequent updates from concept to completion.
When choosing a company for your needs look no further than JW Cleaning Restoration and Building Maintenance. We look forward to hearing about your project needs.